Lost Little One Reviews

"Lostlittleone.com" is known for its collection of handmade leather bags and accessories. The products are crafted meticulously from veg-tanned leather, echoing a harmony between Melbourne's urban finesse and Marrakech's artisanal legacy. The collection includes Leather Bags & Wallets, the Capsule Collection, and a Sample Sale.

One of the popular products is the Bespoke Kangaroo Leather Journals. These journals are handcrafted from exquisite veg-tanned kangaroo leather and are made-to-order. They are refillable, reusable, and available in an array of earthy colours.

The Timmy Leather Tote | Backpack is another popular product. It is a handmade vegetable tanned leather backpack available in Tan, Vintage Brown, Dark Brown, and Black.

The website also offers Handmade Vegetable Tanned Leather Wallets that can be used as a purse, small handbag, or clutch. These wallets are available in tan, vintage brown, dark brown, and black.

The website offers free shipping on orders over $200 in AUS & NZ. The founder of "Lost Little One" has always used this platform as a vessel for creativity and ethics, refining the business to evolve with personal growth and journeys. The products are designed to be uncomplicated, timeless pieces that do not compromise on style and quality.

Lostlittleone.com uses a direct payment gateway to complete purchases. The credit card data provided by customers is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). The purchase transaction data is stored only as long as necessary to complete the purchase transaction. This ensures that the payment process is secure and protects the financial information of customers. If a customer chooses to return a product, refunds will be authorized if the product is deemed unsatisfactory due to the manufacturer's fault. Returns due to change of mind will be issued a store credit. It's important to note that only regular priced items may be refunded or returned, sale items cannot be refunded or returned. Customized or personalized items also cannot be returned or refunded due to change of mind. If a customer hasn't received a refund yet, they are advised to first check their bank account again, then contact their credit card company, as it may take some time before the refund is officially posted. Next, they should contact their bank, as there is often some processing time before a refund is posted. If all these steps have been taken and the refund has not been received, the customer should contact Lost Little One directly.

Lostlittleone.com offers a variety of products, including handmade leather bags and accessories. The prices vary depending on the product. For instance, the Simple Leather Notebook and the Leather Notebook With Lace Closure are priced at $140.00. The A5 Simple Leather Journal and the A5 Leather Journal With Lace Closure are available for $160.00. Another product, the Christina Bucket Bag, is available in different colors such as Tan, Vintage Brown, Dark Brown, and Black, each priced at $200.00. Please note that these prices are subject to change and it's always best to check the website for the most current prices.

Lostlittleone.com has a 30-day return policy. If 30 days have passed since the purchase, unfortunately, a refund or store credit cannot be offered. To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in the original packaging. Refunds will be authorised if the product is deemed unsatisfactory due to the manufacturer's fault. Returns due to change of mind will be issued a store credit. Only refunds for items that are faulty due to manufacturing or materials are offered.

For returns, an email should be sent to info@lostlittleone.com and the product should be returned to: Lost Little One 724 Inkerman Road, Caulfield North, VIC 3161. Unfortunately, customised/personalised items cannot be returned or refunded due to change of mind. In the unlikely event that a new bespoke design piece is faulty due to materials or craftsmanship, it will be repaired and returned, all expenses paid.

Regarding the shipping policy, the customer will be responsible for paying for the own shipping costs for returning the item. Shipping costs are non-refundable. If a refund is received, the cost of original shipping will be deducted from the refund. The time it may take for the exchanged product to reach the customer may vary depending on where they live. If shipping an item over $75, it is recommended to consider using a trackable shipping service or purchasing shipping insurance.

Lost Little One can be contacted via email at info@lostlittleone.com. The physical address is 11 GODFREY AVENUE, SUNSHINE NORTH, Victoria 3020. For exchanges or returns, items can be sent to Lost Little One 724 Inkerman Road, Caulfield North, VIC 3161. Please note that these details are subject to change and it's always a good idea to check the official website for the most current information.

To contact Lost Little One for returns, an email can be sent to info@lostlittleone.com4. If a product needs to be returned, it should be mailed to: 724 Inkerman Road, Caulfield North VIC, 31613. Please note that the product must be unused and in the same condition that it was received, in its original packaging3. If the product is deemed unsatisfactory due to the manufacturer's fault, refunds will be authorized3. However, returns due to change of mind will be issued a store credit3. Please choose carefully as sale items cannot be refunded or returned3. Customized or personalized items also cannot be returned or refunded due to change of mind3.

Lost Little One ensures that all its products are made without the use of harmful chemicals or machinery. This process is rare, with only around 10% of global leather produced in this manner, making it a prime example of slow fashion. Although it takes almost 30 times longer to create, Lost Little One's commitment to ethical and sustainable practices is evident in the quality of its products.

Lost Little One accepts Visa, Mastercard, American Express, Afterpay, and Paypal as payment methods.

Lost Little One ships orders using AusPost express for a flat rate of $12 daily from Monday to Friday. Free express shipping is offered for orders over $200. The company is committed to reducing its environmental impact by using compostable post bags made from sustainable plants and non-toxic compostable resin. These post bags are biodegradable within 180 days and can be safely composted in home compost bins with food scraps and garden waste. Additionally, Lost Little One uses biodegradable labels to ensure that the entire packaging is eco-friendly.

The return policy of Lost Little One allows for refunds or store credit within a period of 30 days from the date of purchase. After the specified time has passed, the company is unable to provide either of these options. In order to be considered for a return, the product must be in its original packaging, unused and in the same condition as it was received.